Shangri-La Dubai Nearby photoShangri-La Dubai Exterior photoShangri-La Dubai Room photo

Shangri-La Dubai – A Favorite for Families in Dubai

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Check rooms and rates
From$93 /night
Check-in
26Sept
Check-out
27Sept
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Sheikh Zayed Road, Dubai
-
Close to the beach
Great
8.9
9.6
/10
4.9
4.5
/5

5-star Asian-themed hotel with Burj Khalifa views on Sheikh Zayed Road

Accommodations

Shangri-La Dubai has 302 guest rooms and suites with geometric design patterns, flat-screen TVs, working desks, and fully stocked minibars. Luxury bathrooms include deep soaking tubs and walk-in showers. Guests staying in Horizon Club rooms receive lounge access with afternoon tea, all-day soft beverages, and evening sundowners with canapés.

Dining

The hotel offers eight restaurants and bars, including Shang Palace, the signature Cantonese restaurant found in Shangri-La hotels worldwide. ikandy ultralounge is a rooftop outdoor lounge with poolside seating, signature cocktails, flavoured shisha, and views of the Burj Khalifa. The Balcony Bar serves drinks with skyline views, while Hoi An provides Vietnamese cuisine praised for its prawn soup and seafood noodles.

Spa & Wellness

CHI, The Spa at Shangri-La offers treatments inspired by traditional Chinese medicine, focusing on vitality, fitness, and beauty to achieve inner balance. The spa includes a steam room, sauna, hot tub, foot bath, and spa lounge with relaxation areas. Guests have access to spa/wellness packages, yoga classes, and a fully equipped fitness centre with cardiovascular and weight training systems.

Leisure

The hotel has two swimming pools - one outdoor with a pool bar and Burj Khalifa views, and one indoor pool open year-round. A rooftop terrace offers spectacular skyline views, and the pool area includes a heated Jacuzzi and sun loungers. The health club has squash and tennis courts, plus a personal trainer and fitness classes available.

Location

Centrally located on Sheikh Zayed Road, the hotel is a 5-minute walk from Financial Centre Metro Station and less than a 10-minute drive from Dubai Mall and Burj Khalifa. A free shuttle runs hourly to Dubai Mall, and the hotel provides valet parking and electric vehicle charging stations. The property has a business centre, meeting/banquet facilities, and a 24-hour front desk with concierge, currency exchange, and tour desk.

Highlights

Rooftop: ikandy ultralounge with Burj Khalifa views

Dining: 8 restaurants and bars including Shang Palace

Wellness: CHI Spa with traditional Chinese medicine treatments

Pools: 2 swimming pools with heated Jacuzzi

Recreation: Squash and tennis courts, health club

Family: Babysitting, children's amenities, family rooms

“The property stands out for its rooftop terrace, affording striking views of the Burj Khalifa. I was impressed by the hotel's dedication to wellness, exemplified by its extensive spa services rooted in traditional Chinese medicine. Its location near the Financial Centre Metro Station makes it a practical choice for those keen to explore Dubai.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
  • Deluxe Twin Room Sea View
    2 persons
    45 sq. feet
    2 Single beds
    Air conditioning
    Bathtub
  • Deluxe Twin Room Burj Khalifa View
    2 persons
    45 sq. feet
    2 Single beds
    Air conditioning
    Bathtub
  • Picture-perfect Room
    2 persons
    45 sq. feet
    1 King-size bed
    Air conditioning
    Bathtub
Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!
September 2026 - September 2027
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Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.9/10Review score

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • Barber shop
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Billiard tables
  • Squash
  • Yoga class
  • Sports trainer

Guest Parking

  • Private parking is possible on site for free.

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Dinner
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Sun loungers
  • Night club
  • Sun terrace
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Beauty treatment
  • Massage
  • Pool with view

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Separate tub and shower
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Dining Onsite

Shangri-La Dubai offers an enticing array of dining experiences, where culinary traditions from around the globe come together in beautifully appointed settings. From vibrant international buffets to delicate Cantonese dishes, every meal becomes a delightful occasion to savor flavors and enjoy stunning city views.
Shangri-La Dubai Restaurant photo
Shangri-La Dubai Restaurant photo
Shangri-La Dubai Restaurant photo

Dunes Cafe

International
Ambiance
Family-friendly with a relaxed atmosphere
Key Offerings
A diverse buffet featuring Halal, vegetarian, gluten-free, and dairy-free options, alongside Asian-inspired stews and freshly made dishes. Ideal for all-day dining with a focus on family gatherings.
Reservation
Not needed
Open Monday to Sunday, 06:00 - 10:30 for breakfast, 12:00 - 15:00 for lunch, and 19:00 - 00:00 for dinner.

Shang Palace

Cantonese, Chinese
Ambiance
Traditional with a family-friendly vibe
Key Offerings
Exceptional Vietnamese cuisine served on bamboo platters and lotus leaves, along with a selection of vegetarian, gluten-free, and dairy-free dishes. Perfect for those seeking authentic dining experiences in an inviting setting.
Reservation
Not needed
Open Monday to Sunday, 12:30 - 15:00 for lunch and 19:00 - 00:00 for dinner, with extended hours on Friday and Saturday until 16:00.

Shangri-La Dubai Location

Sheikh Zayed Road, Dubai
Explore Dubai
Explore Dubai's Best
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
The Green Planet by Meraas
The Green Planet by Meraas
20 minutes' walk
A bio-dome featuring trees and diverse wildlife. Interactive experiences and guided tours available to learn about ecosystems.
The Dubai Mall
The Dubai Mall
30 minutes' walk
World's largest mall offering shopping, dining, and entertainment, including an aquarium and an ice rink.
Burj Khalifa
Burj Khalifa
35 minutes' walk
Iconic skyscraper and the world's tallest building. Offers breathtaking views from its observation deck.
Dubai Aquarium & Underwater Zoo
Dubai Aquarium & Underwater Zoo
30 minutes' walk
One of the largest suspended aquariums showcasing a variety of marine life. Special events include feeding sessions.
Wellness Sessions
4 minutes' walk
Spa facilities at the hotel. Treatments include massages and yoga for relaxation in a serene environment.
Rent a Bike
5 minutes' drive
Varied bike rental services nearby; explore the city's scenic pathways at your own pace. Ideal for outdoor enthusiasts.
Adventure at Hub Zero
16 minutes' walk
An interactive gaming theme park for thrill-seekers. Features virtual reality rides and gaming experiences.
Dubai Creek Park
10 minutes' drive
A tranquil park with expansive green spaces. Great for picnics, walking paths, and family-friendly activities.
Shang Palace
4 minutes' walk
Authentic Chinese cuisine in an elegant setting. Signature dishes include Peking duck and dumplings.
Hoi An
4 minutes' walk
A Vietnamese fine dining experience with a lush ambiance. Known for its Pho and fresh spring rolls.
Al Safadi Restaurant
14 minutes' walk
Casual eatery offering Lebanese specialties. Famous for its Shawarma and Mezze platters, catering to diverse diets.
ikandy ultralounge
4 minutes' walk
Trendy lounge with rooftop views. Great selection of cocktails and Asian tapas in a chic atmosphere.
City Walk
City Walk
17 minutes' walk
Vibrant outdoor shopping and dining destination featuring art installations and family-friendly activities.
The Act
2 minutes' walk
A unique live entertainment venue. Hosts theatrical performances combined with dining experiences.
Emirates Towers
Emirates Towers
25 minutes' walk
Iconic skyscrapers hosting bars and restaurants. Known for evening views and chic atmosphere for business meetings.
Difc
Difc
18 minutes' walk
The financial hub featuring art galleries and trendy nightlife spots. Great for evening outings or exploring art.
Tips on navigating the city
  • City Centre
    Dubai 5 min  ·  1400 ft
  • Airports
    Dubai Creek SPB (DCG) 16 min  ·  6.5 mi
    Dubai (DXB) 40 min  ·  16.3 mi
  • Train
    Financial Centre Station 6 min  ·  1700 ft
  • Underground
    Financial Centre 6 min  ·  1700 ft
  • Bus
    Bus stop 3 min  ·  700 ft
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Check Rates
Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of AED 120.0 per person.
Children & extra beds
There are no cots provided in a room.  There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Languages
English, German, Italian, Romanian, Greek, Turkish, Arabic, Hindi, Bahasa Indonesian, Tagalog / Filipino, Vietnamese
Number of floors:
43
Number of rooms:
304
Former name
Shangri-La Hotel

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review summary
Based on recent reviews
Powered by AI
The Shangri-La Dubai is centrally located, making it easy to reach tourist attractions, and is conveniently close to a metro station for accessing the Dubai Mall and Burj Khalifa. Guests often appreciate the spacious rooms, some with sea views, and the well-equipped gym. The Horizon Club Premier rooms offer exclusive privileges; however, some guests have found that the hotel's decor is starting to show its age and could benefit from a refresh. The breakfast provides variety and the pool area is lovely.
Show more
Review score
Based on 2231 verified reviews
9.3 /10
Perfect
93 %
Recommend
Staff
9.4/10
Cleanliness
9.2/10
Paid Wi-Fi
7.8/10
Value for money
8.5/10
Pros
Helpful staff
Spacious room
Horizon Club benefits
Cons
Outdated decor
Dirty carpet
Guest reviews
based on 2231 reviews
9.3/10
based on 2863 reviews
8.9/10
Catherine from Australia
Single
Deluxe King Room Sea View
3 nights in November 2025
|
Reviewed: January 20, 2026
9/10

Excellent Service and Amenities

breakfast buffet central location warm welcome
The breakfast buffet offered a wide variety of choices and high-quality ingredients. The central location allowed easy access to various attractions! The spa was good, I especially enjoyed my time there. The staff greeted me with warm welcomes at the elevators, in the lobby, and at breakfast.
0 Helpful
alex from united kingdom
Single
deluxe king room sea view
4 nights in November 2025
|
Reviewed: January 14, 2026
7/10

balanced stay

excellent room helpful concierge breakfast expectation dirty carpet basic sofas outdated hotel
the room was excellent. breakfast met my expectations. front desk concierge were very helpful .
the carpet looked dirty. the sofas needed a clean. the hotel seems outdated and needs a refurbish.
0 Helpful
reese from canada
Couple
deluxe king room burj khalifa view
3 nights in November 2025
|
Reviewed: December 17, 2025
6/10

average stay, disappointing service

unavailable room missing refund
the hotel is conveniently located near key attractions, helpful for getting around.
i was disappointed with the check-in process. i arrived late in the evening and the room i booked wasn't available. they offered me a beautiful king room burj khalifa view as an alternative, but it didn't have the sea view i was expecting (the burj khalifa is excellent, i guess). also, the promised refund for the difference in room cost never materialized. i had to follow up multiple times with customer service, a real drag.
0 Helpful
Logan from United States
Single
deluxe king room burj khalifa view
4 nights in November 2025
|
Reviewed: November 25, 2025
7/10
rooftop indoor pool great views half board package included beverages
The rooftop indoor pool was a highlight. It offered relaxation after a busy day. i appreciated the variety of food available at dunes cafe. It made dining convenient. the staff were excellent and highly helpful. i found the terrace on the 42nd floor offered great views.
I found none of the drinks were included in the half board package. in my opinion, at least still water should be included. the lack of included beverages felt restrictive.
0 Helpful
FAQs
About Shangri-La Dubai
How far is Shangri-La Dubai from Dubai International Airport?
The hotel is approximately 5 km from Dubai International Airport, which is a 5-minute drive.
What popular attractions are close to Shangri-La Dubai?
Nearby attractions include Burj Khalifa (3 km), Dubai Mall (2 km), and Dubai Aquarium & Underwater Zoo (2 km).
What dining options are available at Shangri-La Dubai?
On-site dining options include Shang Palace, Dunes Café, and ONI Lounge & Restaurant among others.
Is there a fitness center at Shangri-La Dubai?
The hotel features a fully equipped health club with state-of-the-art fitness equipment, tennis and squash courts.
What swimming facilities does Shangri-La Dubai offer?
Shangri-La Dubai provides both an indoor and outdoor swimming pool, as well as a hot whirlpool bath.
What amenities are included in the rooms at Shangri-La Dubai?
Rooms include air conditioning, free Wi-Fi, flat-screen TVs, a minibar, and spacious marble-clad bathrooms.
What is the breakfast policy at Shangri-La Dubai?
Breakfast is available for an additional charge of 120 AED.
What are the check-in and check-out times at Shangri-La Dubai?
Check-in is at 14:00 and check-out is by 12:00.
Does Shangri-La Dubai provide airport shuttle services?
The hotel offers paid airport shuttle services for guests.
What business services does Shangri-La Dubai offer?
The hotel provides meeting rooms, banquet facilities, and business center services including photocopying and scanning.

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